FAQ

Straight answers to common questions.

Pricing, timing, ownership, care, and what it’s like to work with me, answered before you pick up the phone.

Who does Mid-Mo Web Co. build websites for?

Small businesses that need a first website or a better one, especially in Lebanon and nearby communities. I also work with businesses farther away over phone and video calls.

Do you offer a free consultation?

Yes. I offer a free 15-minute discovery call on weekdays after 4 p.m. and on Saturdays, by phone, online, or in person around Lebanon. Request one through the quote form or text (417) 531-1184.

How much does a website cost?

Three tiers: Starter at $750, Standard at $1,250, and Custom at $1,600, depending on page count and scope. Privacy and terms pages don’t count toward the page limit. If you don’t have your own photos or video, I can provide original on-site photos for $100 and a homepage hero video for $100. The written proposal confirms the exact tier and price before work begins.

What is the payment schedule?

A 25% nonrefundable deposit when the agreement is signed, and 75% when the agreed website is complete, before it goes live. The signed project agreement controls the final terms.

How long does a website take?

A typical Starter website takes about 1 to 2 weeks once the needed content, access, and feedback are available. Larger tiers or delayed feedback can extend the schedule.

Who owns the finished website?

You do, after final payment. File transfer, credentials, and administrative access are documented in the written project agreement.

How are hosting and ongoing costs handled?

Every site is on the $100/month care package, which covers hosting, unlimited ordinary updates, a quarterly SEO update email, and consultations. It is billed monthly on autopay, set up before launch. You register your own domain and pay for it yourself; that cost is separate and goes to your registrar.

Is the care package required?

Yes. Every site is hosted through Mid-Mo Web Co. and requires the $100/month care package. There is no domain-only or hosting-only option, and outside hosting isn’t available.

Do I need to buy my own domain?

Yes. You register your own domain with a registrar you choose (I recommend GoDaddy) and pay for it yourself, and you add me as a manager on that account so I can connect your site. I’ll walk you through every step. The domain is registered in your name and stays yours.

What happens if I cancel or miss a payment?

Canceling the care package requires 30 days’ notice. After that, the site stays live until the current yearly hosting term ends. Your domain is registered in your name, so it stays yours. If a payment is missed instead of canceled, you’ll get a reminder before it’s due. The exact schedule is set out in your signed care agreement.

Can I edit the website myself?

No customer editor is included right now. Changes go through me so the site stays consistent and dependable. On the care package, ordinary updates are unlimited, and requests made before noon Central time on a business day are done the same day. New pages and features are quoted separately.

What counts as an ordinary update?

Small changes to content that already exists: changing your hours, replacing a photo, or editing the text of an existing page or service. There’s no monthly limit on ordinary updates. New pages, new features, and redesign work are separate projects with their own quote.

Who writes the website content?

I do. I draft the website text from what I learn during discovery, and you review the business facts and approve the final wording.

Do you take photos or video?

Yes, if you need them. If you already have good photos or video, I use yours. If you don’t, I can take original on-site photos of your business, team, and work for $100, and film a hero video for the top of your homepage for $100. Shoots outside Lebanon, MO include a travel fee of $2 per mile one way.

Do you manage my business email?

No. I don’t manage business email accounts. I do set up your contact form to deliver directly to your business email, and I test that delivery before the site goes live.

How do revisions work?

Feedback is collected during review, and revisions continue toward the agreed scope. Starter includes one round, Standard two, and Custom three. The project agreement records approval, revision, cancellation, and deposit terms.

Can we meet in person?

Yes. I’m glad to meet in person around Lebanon, usually at your business or another agreed location. Businesses farther away can meet over phone or video.

Do you offer ecommerce, booking, or memberships?

I don’t build ecommerce, booking systems, payment processing, memberships, or custom integrations. If you already use a booking or scheduling tool, like HoneyBook or Calendly, I can link to it or embed it on your site. A website can also include a contact or appointment-request form that you follow up on personally.

Will the website work on phones?

Yes. Every site is built mobile-first and checked at common phone, tablet, laptop, and desktop widths.

What SEO work is included?

Every project includes crawlable pages, descriptive titles and headings, metadata, internal links, a sitemap, performance work, and accurate structured business information. On the care package, you get a quarterly email with SEO updates starting three months after launch, and we can go over it in person if you’d like. There’s no guaranteed ranking or separate ongoing content campaign.

Can you guarantee first place on Google?

No. Nobody honest can. Visibility also depends on competition, useful content, reviews, links, and work outside the website.

Do you use templates?

No. Reliable code patterns may be reused behind the scenes, but the page structure, copy, typography, color, and customer path are designed around your business, not copied from a generic theme.

How do I start?

Fill out the quote form, call or text (417) 531-1184, or email [email protected]. I review every request and reply within one business day.

Still deciding what you need?

You don’t need a technical plan. Start with the business and what customers should be able to do.

Get a quote