Process

From first call to a finished website.

Every stage has a clear deliverable and a clear ask, so you always know what happens next and what I need from you.

  • Free 15-minute call
  • 25% to start, 75% before launch
  • Care package $100/mo
  1. 01 / 06

    Before anything is signed

    Free discovery call

    A free 15-minute call, weekdays after 4 p.m. and on Saturdays, by phone, online, or in person around Lebanon. Once the scope is clear, the agreement is signed and the 25% nonrefundable deposit starts the project.

    25% deposit
    I deliver
    A clear recommendation and, if it’s a fit, a written scope and price.
    What I need from you
    Tell me about the business, your customers, and what isn’t working today.
  2. 02 / 06

    Early in the project

    Content and direction

    I organize the customer path and write the website text. If you don’t have your own photos or video, I can provide on-site photos ($100) and a homepage hero video ($100) for an added cost, plus $2 per mile one way for travel outside Lebanon.

    I deliver
    A page plan, draft copy, and an agreed visual direction.
    What I need from you
    Correct factual details, supply brand assets, and approve copy and imagery.
  3. 03 / 06

    Typical Starter project: 1 to 2 weeks total

    Design and build

    The site is built for current phones, tablets, and desktops. Feedback is compared with the agreed scope; new pages or features are quoted separately before that work begins.

    I deliver
    A responsive, working website at a private review link.
    What I need from you
    Review the preview promptly and send clear revision notes.
  4. 04 / 06

    Before final payment

    Review and approval

    I collect your feedback on the private preview and apply the agreed revisions. The signed agreement controls revision and cancellation details.

    I deliver
    A revised website with checked links, forms, mobile layouts, copy, metadata, and launch details.
    What I need from you
    Confirm the agreed website is complete and approve it for launch.
  5. 05 / 06

    After approval

    Final payment and launch

    The public launch happens after approval and final payment. Ownership, files, and administrative access are handled as recorded in the project agreement.

    75% before launch
    I deliver
    The approved website connected to your domain and verified live.
    What I need from you
    Pay the remaining 75%, register your own domain and add me as a manager on that account (I’ll walk you through it), and provide any account access still needed.
  6. 06 / 06

    While the care package is active

    Care after launch

    The care package is $100/month and is required for every site. Ordinary changes such as updating hours, replacing a photo, or editing existing text are unlimited, and requests made before noon Central time on a business day are completed that day. New pages, features, and redesigns are separate projects.

    I deliver
    Hosting, unlimited ordinary updates, and a quarterly SEO update email starting three months after launch.
    What I need from you
    Send update requests and review changes when needed.
The agreement controls the details. Your signed project agreement records the final scope, payments, revisions, ownership, hosting, and cancellation terms.

Ready for step one?

Let’s talk about your business.

Start with a free 15-minute discovery call by phone, online, or in person around Lebanon. You don’t need a technical plan. Tell me what you do and what customers should be able to do next.

Discovery call
Free · 15 minutes
Available
Weekdays after 4 p.m. and Saturdays
Reply time
Within one business day
Call or text
(417) 531-1184